Legal

Privacy policy

Last update: 2026-02-23

Introduction

At BeTechInfo, we are committed to protecting the privacy of our users and the confidentiality of their personal data. This privacy policy aims to inform you how we collect, use, process, and protect the information you provide while browsing and using our BeTechInfo website (�the Site�).

We comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), as well as French Law No. 78-17 of 6 January 1978 on data processing, files, and freedoms, as amended.

1. Who are we?

  • Company name: BeTechInfo (THEO BESSONNET)
  • Registered office address: 341 route des boussages 74490 ONNION
  • Email address: contact@betechinfo.fr
  • Phone number: 06 60 53 51 08
  • Registration number (SIRET): 91516031100022

2. What personal data is collected and why?

We may collect and process the following types of personal data:

  • Identification and contact data: first and last name, email address, phone number, postal address. Purpose: order management, quote requests, customer service, sending commercial information (with your consent). Examples: collected via our contact, quote, account creation, or order forms.
  • Transaction data: details of products/services purchased. Purpose: payment processing, order management, invoicing, delivery/service tracking. Examples: collected during the ordering process.

3. Legal basis for processing

We process your personal data on the following legal bases:

  • Contract performance: when processing is necessary for the performance of a contract to which you are a party (e.g., order management).
  • Consent: when you have given explicit consent for a specific processing (e.g., newsletters, certain cookies). You may withdraw your consent at any time.
  • Legitimate interest: when processing is necessary for our legitimate interests (e.g., website improvement, fraud prevention), provided these interests do not override your fundamental rights and freedoms.
  • Legal obligation: when processing is necessary to comply with a legal obligation to which we are subject (e.g., invoicing, accounting).

4. Data recipients

Your personal data may be shared with the following recipients, only within the purposes stated above:

  • Authorized staff and internal departments (sales, technical, administrative).
  • Technical subcontractors and third-party service providers (site host, payment providers), acting only on our instructions and bound by contractual confidentiality and security obligations.
  • Legal and administrative authorities, if required by law.

We do not sell or rent your personal data to third parties.

5. Data retention period

We retain your personal data only for the time necessary to fulfill the purposes for which it was collected or to comply with legal or regulatory obligations.

  • Contract-related data: the duration of the contract and any renewal period.
  • Order-related data: 3 years for accounting purposes.

6. Data security

We implement appropriate technical and organizational security measures to protect your personal data against destruction, loss, alteration, unauthorized disclosure, or unlawful access.

This includes: HTTPS encryption with a recognized and authenticated certificate (padlock icon), password hashing in the database, and secure interfaces for payments.

7. Your rights (GDPR)

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of access: obtain confirmation whether your data is processed and, if so, access it.
  • Right to rectification: request correction of inaccurate or incomplete data.
  • Right to erasure (�right to be forgotten�): request deletion of your data under certain conditions.
  • Right to restriction of processing: request suspension of processing under certain conditions.
  • Right to data portability: receive the data you provided in a structured, commonly used, machine-readable format, and transmit it to another controller.
  • Right to object: object to processing for reasons related to your situation, or for direct marketing purposes.
  • Right to withdraw consent: you may withdraw your consent at any time for processing based on consent.
  • Right to lodge a complaint: if you believe your rights are not respected, you can lodge a complaint with the CNIL (French Data Protection Authority).

To exercise these rights, please contact us by email with the subject �RGPD� at: contact@betechinfo.fr

8. Cookies

Our site uses cookies only to manage the user session and shopping cart. No data is collected beyond what is necessary for the order.

9. Changes to the privacy policy

This privacy policy may be modified or supplemented at any time by BeTechInfo, in particular to comply with legal, regulatory, case law, or technological changes. The date of the last update will be clearly indicated.

10. Contact

For any questions about this privacy policy or to exercise your rights, you can contact us at the following address with the subject �Privacy policy�: contact@betechinfo.fr